Facilitator Kits
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Solving Workplace Problems
$ 39.00 - $ 550.00
Solving Workplace Problems provides an effective approach and the tools necessary for improving current processes that organizations use to solve organizational problems. Through structured activities, participants learn how to identify the problem, identify the cause, select the best solution, implement the solution, and determine what feedback and follow-up will be... -
Retaining Winning Talent
$ 78.00 - $ 550.00
Retaining Winning Talent is an 8-hour workshop that focuses on one of the most important assets of any organization – its team leaders and their impact on retaining key team members. The program provides skills, tools, and a research-based approach that helps team leaders rate the attrition risk of each... -
Developing and Coaching Others - Senior Management Version
$ 180.00 - $ 550.00
Developing and Coaching Others is about how managers can effectively and successfully develop and coach their team members to become better and more consistent performers. The program will help your managers learn the specifics of how they can effectively impact the learning process and coaching moments of their teams to... -
Customer-Oriented Selling
$ 330.00 - $ 1,500.00
Customer-Oriented Selling (COS) is the most comprehensive and flexible sales development program available in the marketplace today. Your sales force will learn how to build successful business relationships by helping customers achieve both their business and personal objectives. COS teaches a consultative process for developing understanding and agreement between the... -
Winning Through Customer Service
$ 92.00 - $ 850.00
Customer-Oriented Selling (COS) is the most comprehensive and flexible sales development program available in the marketplace today. Your sales force will learn how to build successful business relationships by helping customers achieve both their business and personal objectives. COS teaches a consultative process for developing, understanding and agreement between the... -
Motivating Team Members
$ 49.00 - $ 400.00
Can one directly motivate another individual, or do we motivate ourselves? Can a leader influence the surroundings to create a motivating atmosphere? Is what motivates one person the same as what motivates another? Motivating Team Members (MTM) opens each leaders thinking about the answers to those, and other questions. It... -
Developing and Coaching Others
$ 44.00 - $ 597.00
Developing and Coaching Others is about how managers can effectively and successfully develop and coach their team members to become better and more consistent performers. The program will help your managers learn the specifics of how they can effectively impact the learning process and coaching moments of their teams to... -
STAR Service
$ 30.00 - $ 450.00
STAR Service is a new, powerful, program designed to address the opportunity to improve customer experiences. Your employees will learn the process and skills they need to provide customers with Positive Memorable Experiences. The clear, practical, four-step STAR Service Process™, coupled with the communication skills taught in the workshop, will...
