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change coaching communication complaints conflicts delegating discipline elearning goals habits improving kit leadership leadership facilitator's guide leadership kit leadership program leadership workshop managing motivating numbers office performance professionalism skills team up work
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Facilitator Kits
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Delegating
$ 49.00 - $ 400.00
Delegating provides the tools necessary to develop messages that communicate the “what” and the “why” of every delegated task. Focusing on ensuring that the individual understands what is required helps facilitate a successful result – the work is done correctly, and the individual gains the benefits of a new experience... -
Developing Performance Goals and Standards
$ 49.00 - $ 400.00
It’s always easy to talk about vision, mission, strategy and goals; however, it’s also almost impossible to expect your team members to do their jobs in a way that really aligns with organizational goals unless they have a well-defined process that you implement. That alignment is best accomplished through the... -
Effective Discipline
$ 49.00 - $ 400.00
Discussing work performance, especially when that performance does not meet expectations, can be difficult. No one likes to get negative feedback – and giving it can be just as unappealing. But disciplining team members, and eliminating performance problems, is a critical management skill. Like most management skills, it’s a skill... -
Essential Skills of Communicating
$ 49.00 - $ 400.00
Essential Skills of Communicating (ESC) provides the tools necessary to develop clear, concise messages. Focusing on communication as a two-way process, the program can help even experienced managers improve their messages by making them clear, well organized and aimed at the needs and interests of the listener. By developing the... -
Essential Skills of Leadership
$ 49.00 - $ 400.00
Essential Skills of Leadership (ESL) is the first step to developing successful managers. By focusing on three critical management skills, the program establishes a methodology for productive interactions between team members and team leaders. ESL helps experienced managers, new managers, and aspiring managers refocus on the basics – the skills... -
Hiring Winning Talent
$ 98.00 - $ 400.00
A successful hiring process doesn’t start with the job posting and doesn’t end when a candidate has been selected. Before an open position is advertised, an efficient and consistent hiring process must be in place. That process will enable a manager to identify the job competencies, build the interview questions,... -
Improving Work Habits
$ 49.00 - $ 400.00
While not an issue for some people, poor work habits are a major cause of disciplinary action. Left unaddressed, poor work habits can lead team members to assume that the behavior is acceptable, and that can become a critical management issue. Discussing such concerns as absenteeism, language issues, and dress... -
Managing Complaints
$ 49.00 - $ 400.00
Managing complaints is not on the top of any manager’s list of favorite activities. Many managers follow the “if I ignore it, it will go away” methodology. Of course, that’s a poor approach to any complaint and a very counterproductive way to manage those complaints that really do represent significant... -
Motivating Team Members
$ 49.00 - $ 400.00
Can one directly motivate another individual, or do we motivate ourselves? Can a leader influence the surroundings to create a motivating atmosphere? Is what motivates one person the same as what motivates another? Motivating Team Members (MTM) opens each leaders thinking about the answers to those, and other questions. It... -
Providing Performance Feedback
$ 44.00 - $ 597.00
We all want to know how we’re doing. Even though we constantly self-evaluate our performance, we really can’t improve at our job unless someone else takes the time to point out the strengths and weaknesses in our work. Because they are fully aware of the performance level required of their...
