This course presents a process for dealing with objections and complaints so you can be effective and keep client relationships positive. Audience: 1. Sales Professionals 2. Account Managers 3. Anyone working with customers Includes 5 Lessons (Approx. 45 minutes): 1. How to Use This Course 2. Introduction 3. A Process for Overcoming Objections and Complaints 4. Reframing 5. Knowledge Assessment <p>This course presents a process for dealing with objections and complaints so you can be effective and keep client relationships positive.</p> <p>Audience:<br />1. Sales Professionals<br />2. Account Managers<br />3. Anyone working with customers</p> <p>Includes 5 Lessons (Approx. 45 minutes):<br />1. How to Use This Course<br />2. Introduction<br />3. A Process for Overcoming Objections and Complaints<br />4. Reframing<br />5. Knowledge Assessment</p> 2007-04-25T10:43:33-06:00 overcoming-all-objections 117068 elearning 2007-04-25T10:43:33-06:00 2007-04-25T10:55:51-06:00 CRK Interactive prospecting, sales, styles 2007-04-25T10:43:33-06:00 manual 0 189600 deny 1 eLearning Course - 1 User 1 37.00 117068 2007-04-25T10:55:51-06:00 2007-04-25T10:43:33-06:00 175682 1 117068 2007-04-25T10:55:51-06:00 http://static.shopify.com/s/files/1/0001/0570/products/auth_assoc_crki_logo_4.gif?1258596127 Title