This course will provide you with examples of good questions that you can use immediately to get the information you need. You will learn the difference between open-ended and closed-ended questions, and when to use them. We'll discuss seven different types of questions and how you can use each one. Audience: 1. Sales Professionals 2. Account Managers 3. Anyone working with customers Includes 6 Lessons (Approx. 1 hour): 1. How to Use This Course 2. Introduction 3. Questions and Probes 4. Categories of Questions and Probes 5. Practical Application 6. Knowledge Assessment <p>This course will provide you with examples of good questions that you can use immediately to get the information you need. You will learn the difference between open-ended and closed-ended questions, and when to use them. We&#8217;ll discuss seven different types of questions and how you can use each one.</p> <p>Audience:<br />1. Sales Professionals<br />2. Account Managers<br />3. Anyone working with customers</p> <p>Includes 6 Lessons (Approx. 1 hour):<br />1. How to Use This Course<br />2. Introduction<br />3. Questions and Probes<br />4. Categories of Questions and Probes<br />5. Practical Application<br />6. Knowledge Assessment</p> 2007-04-25T10:43:33-06:00 questions-are-the-answer-for-sales 117069 elearning 2007-04-25T10:43:33-06:00 2007-04-25T10:56:51-06:00 CRK Interactive prospecting, sales, styles 2007-04-25T10:43:33-06:00 manual 0 189601 deny 1 eLearning Course - 1 User 1 37.00 117069 2007-04-25T10:56:51-06:00 2007-04-25T10:43:33-06:00 175683 1 117069 2007-04-25T10:56:51-06:00 http://static.shopify.com/s/files/1/0001/0570/products/auth_assoc_crki_logo_5.gif?1258596127 Title