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Win-Win Negotiations For Managers

Vendor:
CRK Interactive
Type:
elearning

In this course we examine the negotiation process and determine the types of negotiations that cause people the most difficulty. People negotiate with people so recognizing how to address the behavioral styles of all involved is critical. You’ll review the strategies behind some common negotiation tactics and learn to recognize the pitfalls that you can avoid. You’ll realize there is no need to fear or to glamorize negotiating. It is nothing more than the process you use to reach agreement with another. You’ll practice an effective negotiation process that will help you and the other party get to a win/win. If your goals include a mutually beneficial long-term relationship, this course can help you get there.

Audience:
1. Account Managers
2. Anyone selling to customers

Includes 7 Lessons (Approx. 1.5 hours):
1. How to Use This Course
2. Introduction
3. Negotiation Strategies
4. Negotiation and Behavioral Styles
5. Preparing for and Conduction Negotiations
6. Finding the Win-Win
7. Knowledge Assessment