Tags
change coaching communication complaints conflicts delegating discipline elearning goals habits improving leadership managing performance up work
Search
Facilitator Kits
-
Leading Successful Projects
$ 156.00 - $ 550.00
Leading Successful Projects provides the structure, process, and tools necessary to master the art and science of project management. The program identifies the critical phases every successful project must go through, and examines each phase through the lens of the questions that must be answered to assure project control and... -
Coaching Job Skills
$ 49.00 - $ 600.00
Coaching Job Skills provides the tools necessary to successfully coach individuals to perform a job, a task, or a skill. In order to achieve results, coaching must go beyond just showing how to do something. Coaching involves observing, analyzing, demonstrating, and giving feedback. It’s a process of developing relationships with... -
Communicating Up
$ 49.00 - $ 400.00
Most managers and team leaders realize the importance of upward communication, but few accept the responsibility for the quality and effectiveness of communicating with their own managers. Managers and team leaders will learn how to frame communication so that a desired result is achieved. Communicating Up helps managers learn the... -
Delegating
$ 49.00 - $ 400.00
Delegating provides the tools necessary to develop messages that communicate the “what” and the “why” of every delegated task. Focusing on ensuring that the individual understands what is required helps facilitate a successful result – the work is done correctly, and the individual gains the benefits of a new experience... -
Developing Performance Goals and Standards
$ 49.00 - $ 400.00
It’s always easy to talk about vision, mission, strategy and goals; however, it’s also almost impossible to expect your team members to do their jobs in a way that really aligns with organizational goals unless they have a well-defined process that you implement. That alignment is best accomplished through the... -
Effective Discipline
$ 49.00 - $ 400.00
Discussing work performance, especially when that performance does not meet expectations, can be difficult. No one likes to get negative feedback – and giving it can be just as unappealing. But disciplining team members, and eliminating performance problems, is a critical management skill. Like most management skills, it’s a skill... -
Hiring Winning Talent
$ 98.00 - $ 400.00
A successful hiring process doesn’t start with the job posting and doesn’t end when a candidate has been selected. Before an open position is advertised, an efficient and consistent hiring process must be in place. That process will enable a manager to identify the job competencies, build the interview questions,... -
Improving Work Habits
$ 49.00 - $ 400.00
While not an issue for some people, poor work habits are a major cause of disciplinary action. Left unaddressed, poor work habits can lead team members to assume that the behavior is acceptable, and that can become a critical management issue. Discussing such concerns as absenteeism, language issues, and dress... -
Managing Complaints
$ 49.00 - $ 400.00
Managing complaints is not on the top of any manager’s list of favorite activities. Many managers follow the “if I ignore it, it will go away” methodology. Of course, that’s a poor approach to any complaint and a very counterproductive way to manage those complaints that really do represent significant... -
Providing Performance Feedback
$ 44.00 - $ 597.00
We all want to know how we’re doing. Even though we constantly self-evaluate our performance, we really can’t improve at our job unless someone else takes the time to point out the strengths and weaknesses in our work. Because they are fully aware of the performance level required of their...
