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Facilitator Kits
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Developing Performance Goals and Standards
$ 49.00 - $ 400.00
It’s always easy to talk about vision, mission, strategy and goals; however, it’s also almost impossible to expect your team members to do their jobs in a way that really aligns with organizational goals unless they have a well-defined process that you implement. That alignment is best accomplished through the... -
Managing Complaints
$ 49.00 - $ 400.00
Managing complaints is not on the top of any manager’s list of favorite activities. Many managers follow the “if I ignore it, it will go away” methodology. Of course, that’s a poor approach to any complaint and a very counterproductive way to manage those complaints that really do represent significant...
