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elearning

  • Motivating Team Members

    $ 49.00 - $ 400.00

    Can one directly motivate another individual, or do we motivate ourselves? Can a leader influence the surroundings to create a motivating atmosphere? Is what motivates one person the same as what motivates another? Motivating Team Members (MTM) opens each leaders thinking about the answers to those, and other questions. It...

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  • Overcoming All Objections

    $ 37.00

    This course presents a process for dealing with objections and complaints so you can be effective and keep client relationships positive. Audience:1. Sales Professionals2. Account Managers3. Anyone working with customers Includes 5 Lessons (Approx. 45 minutes):1. How to Use This Course2. Introduction3. A Process for Overcoming Objections and Complaints4. Reframing5....

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  • Professionalism in the Office

    $ 49.00

    Professionalism in the Office provides the tools needed to develop essential skills required for personal and team success in today’s work environment – professionalism, effective communication, time management and organization. Focusing on building these skills helps managers and supervisors develop a productive team ready to provide a positive contribution to...

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  • Prospecting to Create Interest

    $ 37.00

    In this course, you will learn how to leverage your past success and use a system to identify, classify, and approach high level people and new opportunities. We will also offer you tips on creating internal advocates from existing clients. We’ll practice how to qualify an opportunity and how to...

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  • Providing Performance Feedback

    $ 49.00

    We all want to know how we’re doing. Even though we constantly self-evaluate our performance, we really can’t improve at our job unless someone else takes the time to point out the strengths and weaknesses in our work. Because they are fully aware of the performance level required of their...

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  • Providing Performance Feedback

    $ 44.00 - $ 597.00

    We all want to know how we’re doing. Even though we constantly self-evaluate our performance, we really can’t improve at our job unless someone else takes the time to point out the strengths and weaknesses in our work. Because they are fully aware of the performance level required of their...

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  • Questions Are The Answer For Customer Service

    $ 37.00

    This course will provide you with examples of good questions that you can use immediately to get the information you need. You will learn the difference between open-ended and closed-ended questions, and when to use them. We’ll discuss seven different types of questions and how you can use each one....

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  • Questions Are The Answer For Sales

    $ 37.00

    This course will provide you with examples of good questions that you can use immediately to get the information you need. You will learn the difference between open-ended and closed-ended questions, and when to use them. We’ll discuss seven different types of questions and how you can use each one....

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  • Resolving Conflicts

    $ 49.00

    Diverse work teams can mean enhanced creativity with exceptional outcomes. They can also mean conflict as individuals bring different personalities and work styles to the table. Managing those differences quickly and effectively can mean the difference between a minor “bump-in-the-road” and lost productivity – a loss that can impact the...

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