Tags
account change closing coaching committment communication customer difficult discipline elearning gaining harassment interviews leadership management negotiations prevention prospecting sales service territory up workplace
Search
elearning
-
Building Stronger Teams for Improved Results With DISC
$ 68.00
CRKInteractive’s online self-paced course Building Stronger Teams for Improved Results With DISC is the perfect complement to Inscape Publishing’s idXready™: Reducing Team Conflict. Use this interactive and entertaining course as a pre-work assignment to provide a solid foundation of DISC behavioral style knowledge, spend valuable class time applying DISC in... -
Coaching
$ 37.00
In this course we will identify and practice five (5) keys to your coaching success and offer several important coaching tips. Through exercises and case studies you will learn practical coaching skills and when to use them. Audience:1. Managers2. Team Leaders3. Coaches4. Sponsors5. Anyone needing to coach others 7 Lessons... -
Coaching for Sales Managers
$ 37.00
In this course you will identify and practice five (5) keys to your sales coaching success. We’ll offer several important coaching tips that you can blend easily into your every day routine with your sales team. Through exercises and case studies you will learn practical sales coaching skills and when... -
Coaching Job Skills
$ 49.00
Coaching Job Skills provides the tools necessary to successfully coach individuals to perform a job, a task, or a skill. In order to achieve results, coaching must go beyond just showing how to do something. Coaching involves observing, analyzing, demonstrating, and giving feedback. It’s a process of developing relationships with... -
Coaching Job Skills
$ 49.00 - $ 600.00
Coaching Job Skills provides the tools necessary to successfully coach individuals to perform a job, a task, or a skill. In order to achieve results, coaching must go beyond just showing how to do something. Coaching involves observing, analyzing, demonstrating, and giving feedback. It’s a process of developing relationships with... -
Communicating Up
$ 49.00
Most managers and team leaders realize the importance of upward communication, but few accept the responsibility for the quality and effectiveness of communicating with their own managers. Managers and team leaders will learn how to frame communication so that a desired result is achieved. Communicating Up helps managers learn the... -
Communicating Up
$ 49.00 - $ 400.00
Most managers and team leaders realize the importance of upward communication, but few accept the responsibility for the quality and effectiveness of communicating with their own managers. Managers and team leaders will learn how to frame communication so that a desired result is achieved. Communicating Up helps managers learn the... -
Customer Focused Sales Interviews
$ 37.00
In this course you will learn professional sales interviewing techniques that will help you establish credibility, qualify opportunities more effectively, and discover a prospect’s important business needs, goals, priorities and personal win. Audience:1. Sales Professionals2. Customer Service/Care Professionals3. Account Managers4. Anyone identifying customer needs 9 Lessons (Approx. 2 hours):1. How... -
Customer Service Training and Development Online Bundle
$ 159.00
Customer Service organizations that create positive customer relationships will win in this new century. The Internet has impacted every aspect of business – both domestically and globally. Today, customers have fingertip access to a vast array of resources that give them tremendous knowledge – and power, including new and efficient... -
Dealing with Difficult Customer Situations
$ 44.00
The customer service role offers many rewards and satisfactions. But there are many frustrations inherent in the job. During this training, service providers will learn the general guidelines for dealing with difficult customers in challenging situations, and these include calming and focusing. • Demonstrate the calming and focusing techniques in...
