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Essential Skills of Communicating

Vital Learning

Essential Skills of Communicating (ESC) provides the tools necessary to develop clear, concise messages. Focusing on communication as a two-way process, the program can help even experienced managers improve their messages by making them clear, well organized and aimed at the needs and interests of the listener. By developing the essential skills of communicating, managers improve relations with their team members and increase productivity.

Essential Skills of Communicating helps managers learn the latest
techniques in developing effective communication skills – improving their performance and increasing the productivity of the team and the organization.

See that communication is a two-way process.

Construct clear, concise messages in the interest of the listener.

Manage nonverbal behaviors to reinforce the intent of messages.

Listen actively to improve communication.

Create a climate of open communication, which increases team members’ motivation and commitment.