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Vital Learning

  • Achieving Communication Effectiveness

    $ 44.00

    Achieving Communication Effectiveness provides the tools needed to function more productively through improved interpersonal communication skills. After building a shared awareness of the value of effective communications, participants learn how to develop clear, concise messages that gain credibility, persuade and influence others, and increase efficiency. Achieving Communication Effectiveness helps individuals...

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  • Achieving Communication Effectiveness

    $ 44.00 - $ 420.00

    Achieving Communication Effectiveness provides the tools needed to function more productively through improved interpersonal communication skills. After building a shared awareness of the value of effective communications, participants learn how to develop clear, concise messages that gain credibility, persuade and influence others, and increase efficiency. Achieving Communication Effectiveness helps individuals...

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  • Coaching Job Skills

    $ 49.00

    Coaching Job Skills provides the tools necessary to successfully coach individuals to perform a job, a task, or a skill. In order to achieve results, coaching must go beyond just showing how to do something. Coaching involves observing, analyzing, demonstrating, and giving feedback. It’s a process of developing relationships with...

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  • Coaching Job Skills

    $ 49.00 - $ 600.00

    Coaching Job Skills provides the tools necessary to successfully coach individuals to perform a job, a task, or a skill. In order to achieve results, coaching must go beyond just showing how to do something. Coaching involves observing, analyzing, demonstrating, and giving feedback. It’s a process of developing relationships with...

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  • Communicating Up

    $ 49.00

    Most managers and team leaders realize the importance of upward communication, but few accept the responsibility for the quality and effectiveness of communicating with their own managers. Managers and team leaders will learn how to frame communication so that a desired result is achieved. Communicating Up helps managers learn the...

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  • Communicating Up

    $ 49.00 - $ 400.00

    Most managers and team leaders realize the importance of upward communication, but few accept the responsibility for the quality and effectiveness of communicating with their own managers. Managers and team leaders will learn how to frame communication so that a desired result is achieved. Communicating Up helps managers learn the...

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  • Customer-Oriented Selling

    $ 330.00 - $ 1,500.00

    Customer-Oriented Selling (COS) is the most comprehensive and flexible sales development program available in the marketplace today. Your sales force will learn how to build successful business relationships by helping customers achieve both their business and personal objectives. COS teaches a consultative process for developing understanding and agreement between the...

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  • Dealing with Difficult Customer Situations

    $ 44.00

    The customer service role offers many rewards and satisfactions. But there are many frustrations inherent in the job. During this training, service providers will learn the general guidelines for dealing with difficult customers in challenging situations, and these include calming and focusing. • Demonstrate the calming and focusing techniques in...

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  • Delegating

    $ 44.00

    Delegating provides the tools necessary to develop messages that communicate the “what” and the “why” of every delegated task. Focusing on ensuring that the individual understands what is required helps facilitate a successful result – the work is done correctly, and the individual gains the benefits of a new experience...

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  • Delegating

    $ 49.00 - $ 400.00

    Delegating provides the tools necessary to develop messages that communicate the “what” and the “why” of every delegated task. Focusing on ensuring that the individual understands what is required helps facilitate a successful result – the work is done correctly, and the individual gains the benefits of a new experience...

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