Facilitator Kits
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Winning Through Customer Service
$ 92.00 - $ 850.00
Customer-Oriented Selling (COS) is the most comprehensive and flexible sales development program available in the marketplace today. Your sales force will learn how to build successful business relationships by helping customers achieve both their business and personal objectives. COS teaches a consultative process for developing, understanding and agreement between the... -
STAR Service
$ 30.00 - $ 450.00
STAR Service is a new, powerful, half-day program designed to address the opportunity to improve customer experiences. Your service employees will learn the process and skills they need to provide customers with Positive Memorable Experiences. The clear, practical, four-step STAR Service Process™, coupled with the communication skills taught in the... -
Achieving Communication Effectiveness
$ 39.00 - $ 400.00
Achieving Communication Effectiveness provides the tools needed to function more productively through improved interpersonal communication skills. After building a shared awareness of the value of effective communications, participants learn how to develop clear, concise messages that gain credibility, persuade and influence others, and increase efficiency. Achieving Communication Effectiveness helps individuals... -
Professionalism in the Office
$ 39.00 - $ 400.00
Professionalism in the Office provides the tools needed to develop essential skills required for personal and team success in today’s work environment – professionalism, effective communication, time management and organization. Focusing on building these skills helps managers and supervisors develop a productive team ready to provide a positive contribution to... -
Number Skills
$ 55.00 - $ 400.00
With increased audit requirements and heightened corporate oversight, accuracy of data entry has become a critical aspect of business today. Keying, recording, transferring, and checking numbers requires both skill and technique to maintain accuracy and increase productivity. Number Skills uses visual and listening exercises to enable the rapid and accurate... -
Proofamatics
$ 55.00 - $ 400.00
With increased audit requirements and heightened corporate oversight, accuracy of data entry has become a critical aspect of business today. Keying, recording, transferring, and checking numbers requires both skill and technique to maintain accuracy and increase productivity. Number Skills uses visual and listening exercises to enable the rapid and accurate...