Your shopping cart is empty!

elearning

  • Hiring Winning Talent

    $ 98.00

    A successful hiring process doesn’t start with the job posting and doesn’t end when a candidate has been selected. Before an open position is advertised, an efficient and consistent hiring process must be in place. That process will enable a manager to identify the job competencies, build the interview questions,...

    More Details

  • Hiring Winning Talent

    $ 98.00 - $ 400.00

    A successful hiring process doesn’t start with the job posting and doesn’t end when a candidate has been selected. Before an open position is advertised, an efficient and consistent hiring process must be in place. That process will enable a manager to identify the job competencies, build the interview questions,...

    More Details

  • Ignite Virtual Coaching Program (self-paced leadership development)

    $ 550.00

    Our Ignite Virtual Coaching Program is a self-guided leadership development program that will help you build a strong leadership foundation. The program is based on our People-First Leadership model first outlined in Sal Silvester's book Ignite! The 4 Essential Rules for Emerging Leaders. Effective leaders know how to align their...

    More Details

  • Improving Work Habits

    $ 49.00

    While not an issue for some people, poor work habits are a major cause of disciplinary action. Left unaddressed, poor work habits can lead team members to assume that the behavior is acceptable, and that can become a critical management issue. Discussing such concerns as absenteeism, language issues, and dress...

    More Details

  • Improving Work Habits

    $ 49.00 - $ 400.00

    While not an issue for some people, poor work habits are a major cause of disciplinary action. Left unaddressed, poor work habits can lead team members to assume that the behavior is acceptable, and that can become a critical management issue. Discussing such concerns as absenteeism, language issues, and dress...

    More Details

  • Managing Complaints

    $ 49.00

    Managing complaints is not on the top of any manager’s list of favorite activities. Many managers follow the “if I ignore it, it will go away” methodology. Of course, that’s a poor approach to any complaint and a very counterproductive way to manage those complaints that really do represent significant...

    More Details

  • Managing Complaints

    $ 49.00 - $ 400.00

    Managing complaints is not on the top of any manager’s list of favorite activities. Many managers follow the “if I ignore it, it will go away” methodology. Of course, that’s a poor approach to any complaint and a very counterproductive way to manage those complaints that really do represent significant...

    More Details

  • Managing Performance Discussions

    $ 37.00

    This course provides a process to help managers have a discussion with an employee when performance needs to improve. Key communication skills are addressed, as well as a step-by-step outline for conducting the discussion in a way that respects the individual, and encourages him or her to take responsibility for...

    More Details

  • Providing Performance Feedback

    $ 49.00

    We all want to know how we’re doing. Even though we constantly self-evaluate our performance, we really can’t improve at our job unless someone else takes the time to point out the strengths and weaknesses in our work. Because they are fully aware of the performance level required of their...

    More Details

  • Providing Performance Feedback

    $ 44.00 - $ 597.00

    We all want to know how we’re doing. Even though we constantly self-evaluate our performance, we really can’t improve at our job unless someone else takes the time to point out the strengths and weaknesses in our work. Because they are fully aware of the performance level required of their...

    More Details